All Features
For Technicians

Technician App

Everything a field technician needs in a single mobile app — job queue, navigation, digital forms, parts tracking, and offline mode. Less admin. More service.

< 30s
Time to accept a job
100%
Paperless — zero forms
Offline
Works without signal
4.8★
Technician app rating

Four Core Workflows

The app is organized around how technicians actually work — not around what's convenient for the office.

Core Workflow

Job Queue

Jobs are automatically pushed to the technician's app based on AI dispatch. One screen shows everything: job details, customer info, location, and service type.

  • New job notifications with one-tap accept/decline
  • Full customer details and service notes before arrival
  • Job history and completed service log
  • Real-time queue updates as jobs are assigned or re-routed

Job Queue

Getting There

Navigation

Turn-by-turn routing takes the technician directly to the customer's GPS pin. Traffic-aware rerouting keeps ETAs accurate even in congested areas.

  • Built-in routing to the customer's exact GPS location
  • Traffic-aware rerouting — ETAs stay accurate
  • Technician location shared with dispatch and customer
  • Offline maps for coverage in low-signal zones

Navigation

On-Site

Service Forms

Paperless service documentation. Technicians complete digital forms, capture photos, collect e-signatures, and submit reports directly from the app.

  • Digital service report with photo upload
  • Customer e-signature collection on-screen
  • Automatic report delivery to customer via email
  • Repair notes and technician comments synced to dispatch

Service Forms

Supply Management

Parts & Inventory

Log parts used on every job. Inventory alerts fire automatically when supplies run low, so technicians never show up unprepared.

  • Parts logging per job — synced to ops dashboard
  • Low-stock alerts before the next shift
  • Part lookup by service type or SKU
  • Fleet-level parts consumption reporting

Parts & Inventory

Everything Else That's Built In

These features come standard — no add-ons required.

Performance Dashboard

Technicians see their own metrics: response times, job completion rates, customer ratings, and monthly earnings.

Offline Mode

Service forms, job details, and navigation work without cell signal. Data queues locally and syncs automatically when connection is restored.

In-App Customer Chat

Message the customer directly through the app — no personal number required. Share ETAs, ask clarifying questions, or send arrival alerts.

Shift Management

Clock in and out, set availability, and manage working hours directly in the app. Dispatch only assigns jobs during active availability windows.

See the Technician App Live

Book a demo and we'll walk through the technician workflow from job assignment to service completion.